PayM | Personal Banking | NatWest International

Paym

Pay friends using just their mobile number - even if they bank elsewhere

Register for Paym
What is Paym?

Paym is a service offered by a number of banks and building societies, which allows money to be sent simply using the mobile number of your contacts rather than the need for their account number and sort code.

If someone tries to send you money through Paym and you have not registered, you will receive a text like "Someone has tried to send you money via Paym, the UK's mobile payments service. To learn more about Paym, contact your bank or building society. 

If you would like to register so you can benefit from Paym in the future, you can through our mobile app.

For more information visit the Paym website.

How to pay using mobile numbers

Paying another NatWest International mobile app user

Paying a NatWest International mobile app user? They'll receive a text to let them know you have made a payment to them and the money will be in their account instantly.

Paying a friend who is registered for Paym
 

If the person you're paying is registered for the Paym service, they'll receive a text to let them know you have made a payment to them and the money will be in their account instantly - even if they are a customer with another bank.

How does it work?

To send a payment tap on 'Pay' and 'Pay Your Contacts' in the app. Then simply choose a contact or type in a mobile number, then enter a message and the amount you want to send. If the person you're paying is registered for Paym or is an RBS Group mobile app user the money will be in their account instantly.

Some important information

Pay Your Contacts lets you send a maximum of £250 a working day, which is separate from daily withdrawal and Get Cash limits, to someone aged 16 and over with a Channel Islands, Isle of Man or UK mobile number and one of the following:

  • NatWest International, NatWest, Isle of Man Bank, RBS or Ulster Bank Mobile Banking app or
  • Paym with their own bank

Pay Your Contacts is available for NatWest International customers on Android and iPhone.

Pay your friends using
only your mobile...
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