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Chat to us online
Cora, our digital assistant, is available 24/7 to help answer your questions about banking.
To chat with Cora, select 'Chat to Cora' at the bottom right-hand side of most webpages.
Financial Health Checks via video banking
We offer face-to-face video banking services so that you can talk to us wherever you are, using a smart phone, tablet or computer.
It's easy to use, secure and confidential and you can book a Financial Health Check appointment between 9 a.m. and 4 p.m. GMT, Monday to Friday.
Video banking calls may be recorded and service hours apply. Compatible device required.
Become an International customer
Interested in opening an account?
To become an International Banking customer you'll need to maintain a minimum balance of £25,000 at all times; or a mandated minimum salary of £40,000 must be paid in per annum.
Our Premier International Service
To become an International Premier Banking customer you need to open an account with a minimum balance of £100,000; or pay a mandated minimum salary of £75,000 in per annum.
Need to make a complaint?
Tell us, so we can put it right
We want to make it easy to tell us when things go wrong, resolve your complaint and make sure you are satisfied with how it was resolved.
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Received great service?
Recognise a member of staff
We're really pleased you've had great service from us. Use our online form to nominate the member of staff for a service award.
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Want to give feedback?
Tell us how we are doing
You can use our online form to give us some feedback. We're always looking for ways to improve and your feedback is important to us.
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