Online Banking | NatWest International

Overview & features Open in new window

Our security promise Open in new window

Common questions Open in new window

Online banking overview

What can I do using online banking?

Account Summary

The Account Summary is the first screen you will see each time you log in to online banking.

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Account Summary

Here's what you'll find in the 'Account Summary':

Your business and personal accounts, all in one place
Recent transactions on every account
A transfer button to quickly move money between your accounts

Payments

Whether you need to transfer to a third party or move money between your accounts, you'll find out how in the 'Payments and Transfers' section.

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Payments

Here's what you'll find in the 'Payments and Transfers' section:

Move money between your accounts and make transfers to third parties
Manage payees
Schedule future dates payments
Manage direct debits or set up and cancel standing orders
Order replacement cheque books or paying in books

Some services may require you to order and activate a card reader. Alternatively, you can register for the biometrics approval feature via our app and use your face to authorise online banking transactions.

More about biometrics approval

Holiday plans

You can let us know online that you’re going on holiday if you plan to use your card aboard.

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Holiday plans

You can let us know online that you’re going on holiday if you plan to use your card aboard. This will let us notify our transaction monitoring systems and significantly reduce the likelihood of your transaction being blocked.

You’ll need to be logged into online banking and select ‘Chat to Cora’ from the left hand menu to start an online chat with us.

You can also notify us of your travel plans in our mobile app. Here's how

Statements

Easily view and download bank account statements

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Statements

In the ‘Statements’ section you can:

View and search 7 years of transactions
Opt in to paperless statements for your accounts
View your bank correspondence in the secure mailbox
Download your statements

How do I change to paperless statements?

Our Secure Banking Promise

Common questions

How long does the activation number take to arrive?

What should I do if I change my mobile number?

I’ve forgotten my customer number, what should I do?

Register for online banking

To speed up your registration for online banking, we need to run through some quick questions with you. They'll only take a few minutes.

Continue

Have you previously enrolled for online banking?

If you recently opened a new account or updated your business details, you may have already started the registration process.

Yes, I have previously enrolled for online banking

No, I haven't previously been enrolled for online banking or I'm not sure

Register online today

Great news - you can register online today. Complete our short registration form and you could be banking online in just a few minutes.

Have your sort code, account number and debit card handy
You can find this on your statements, cheque book, or paying in book. You can also request this information in branch. It’s optional to provide your card number when you register, but this could make it easier to verify your identity.
You'll receive an activation code
Once you enter your details, if you’ve already registered a mobile number with us, we’ll send you an activation code via text. If you don’t have a mobile number registered we’ll send the code by post which will take slightly longer.
Enter your activation code
After you enter your activation code that’s it – you can start using online banking straight away!

What type of company are you?

Please tell us if you are a Sole Trader, Partnership, Limited Company or Limited liability Partnership.

Sole Trader

Partnership or Unincorporated body (Clubs, Societies, Charities or Not for Profit)

Limited Company

Limited Liability Partnership

Register online today

Great news - you can register online today. Complete our short registration form and you could be banking online in just a few minutes.

Have your sort code, account number and debit card handy
You can find this on your statements, cheque book, or paying in book. You can also request this information in branch. It’s optional to provide your card number when you register, but this could make it easier to verify your identity.
You'll receive an activation code
Once you enter your details, if you’ve already registered a mobile number with us, we’ll send you an activation code via text. If you don’t have a mobile number registered we’ll send the code by post which will take slightly longer.
Enter your activation code
After you enter your activation code that’s it – you can start using online banking straight away!

Registering for online banking

Please download, complete & return our online banking registration form and we'll have you set up to bank online as soon as possible.

Jersey return address

Guernsey return address

Isle of Man return address

Gibraltar return address

Registering for online banking

Please download, complete & return our online banking registration form and we'll have you set up to bank online as soon as possible.

Jersey return address

Guernsey return address

Isle of Man return address

Gibraltar return address

Registering for online banking

Please download, complete & return our online banking registration form and we'll have you set up to bank online as soon as possible.