On this page
Contact us
From our general contact details to our emergency contacts.
Business debit card
Learn about managing your debit card, using your card abroad and reporting fraud or a scam.
How to report fraud
How to report fraud if you suspect it on your account.
Intermediary forms
Application forms, mandates and guidance used by intermediaries to open accounts.
Change of address
If your address has changed or is about to change, you can let us know using our change of address form.
Service status
Find out how our various services are running.
Our business guides
Got an idea for a business or just starting out?
Need a little more information on managing finances, marketing or general business management?
Our business guides are a handy font of information to help you get your business aspirations off the ground.
Need to make a complaint?
Tell us, so we can put it right
We want to make it easy for you to tell us when things go wrong, resolve your complaint and make sure you're satisfied with how your complaint was resolved.
Received great service from us?
Recognise a member of staff
We're really pleased you've had great service from us. Use our online form to nominate the member of staff for a service award.
Want to leave us some feedback?
Tell us what we're doing well
You can use our online form to give us some feedback. We're always looking for ways to improve and your feedback is important to us.