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Spotting scams

Cryptocurrency scams

What is a cryptocurrency scam?

These tend to take place via cold calls or adverts on social media - often using the images of celebrities or well-known individuals to promote them. The ads then link to professional-looking websites and customers are persuaded to make investments with the firm using cryptocurrencies or traditional currencies.

Tips on how to spot a cryptocurrency scam

  • They'll demand for payment in cryptocurrency which is most probably a scam. A legitimate business will not make you send cryptocurrency.
  • Be aware of people/companies that will guarantee profits. Don’t trust people who promise you can quickly and easily make money in the cryptocurrency markets.
  • If someone on a dating site or app approaches you to invest in crypto, or asks you to send them crypto, this will probably be a cryptocurrency scam.

Steps to protect yourself

  1. 01

    Always question whether the website, social media posts or advert is legitimate. Scammers will use well-known brands or celebrities to convince you that a scam is real.

  2. 02

    Fraudsters will try and rush or pressure you to make an investment in cryptocurrency. If you're promised good returns only if you invest quickly, always be wary.

  3. 03

    Be cautious if you receive unexpected calls or messages about investments. Always do in-depth research before making an investment decision.

How to report fraud

If you've been the victim of fraud, please tell us straight away if you've given any details out or think you may be the victim of fraud or a scam.

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Information about our cryptocurrency payment limits

We know that customers investing their money in cryptocurrency has become extremely

popular. However, we’re also aware of the increasing risk posed by fraudsters exploiting this trend to dupe customers out of millions of pounds per month. As such, we’ve decided to take proportionate action by introducing cryptocurrency limits to keep our customers safe and secure.