Your home or property may be repossessed if you do not keep up repayments on your mortgage.
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Mortgages
How to contact our mortgage teams
For new or existing mortgage customers
You can reach our mortgage team by giving us a call, filling out a callback form or using our online forms to request:
- mortgage statements
- mortgage tax certificates
- mortgage redemption quotes
For properties in Jersey
Choose how to get in touch with us.
Call the mortgage team
Speak to a member of our local mortgage team.
01534 282262
From abroad: +44 (0) 1534 282262
Relay UK: 18001 01534 282262
Information Message
Lines are open Monday to Friday 9am - 5pm (except bank holidays). Calls may be recorded.
Other ways to contact us
Enter your contact details into the callback form and our mortgage team will call at a time that suits you.
For properties in Guernsey
Choose how to get in touch with us.
Call the mortgage team
Speak to a member of our local mortgage team.
01481 703809
From abroad: +44 (0) 1481 703809
Relay UK: 18001 01481 703809
Information Message
Lines are open Monday to Friday 9am - 5pm (except bank holidays). Calls may be recorded.
Other ways to contact us
Enter your contact details into the callback form and our mortgage team will call at a time that suits you.
For Isle of Man properties
Choose how to get in touch with us.
Call the mortgage team
Speak to a member of our local mortgage team.
01624 637676
From abroad: +44 (0) 1624 637676
Relay UK: 18001 01624 637676
Information Message
Lines are open Monday to Friday 9am - 5pm (except bank holidays). Calls may be recorded.
Other ways to contact us
Enter your contact details into the callback form and our mortgage team will call at a time that suits you.
For properties in Gibraltar
Choose how to get in touch with us.
Call the mortgage team
Speak to a member of our local mortgage team.
200 14477
From abroad: 00350 200 14477
Information Message
Lines are open Monday to Friday 9am - 5pm UTC (except bank holidays). Calls may be recorded.
Other ways to contact us
Enter your contact details into the callback form and our mortgage team will call at a time that suits you.
For properties in the United Kingdom
How we can help you
If you're buying or re-mortgaging a property in the UK, we only accept applications through Mortgage Brokers or Intermediaries regulated by the Financial Conduct Authority.
Existing mortgage customers should contact our Mortgage Teams for help and support.
How to contact us
Need help with your mortgage? First, check your mortgage account number then choose one of the options below to reach the right mortgage team.
If your mortgage account number starts with 3 letters, please contact our Mortgage Team to discuss your needs.
01624 632400
From abroad: +44 (0) 1624 632400
Relay UK: 18001 01624 632400
or you can fill out our call back form, and we'll call you.
Lines are open Monday to Friday 9am - 5pm (except bank holidays). Calls may be recorded.
Other ways to contact us
You can complete an online forms to:
If your mortgage account number begins with '65', please contact the Mortgage Contact Centre on:
01248 489 152
From abroad: +44 (0) 1248 489 152
Relay UK: 18001 01248 489 152
Lines are open Monday to Friday 8am - 6pm and Saturday 9am - 4pm (except bank holidays). Calls may be recorded.
Information Message
If you bank with NatWest in the UK, please visit natwest.com for help with your mortgage.