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I don't recognise a transaction, what can I do?

I don't recognise a transaction, what can I do?

There can be a number of explanations for a transaction that you might not recognise immediately:

If you are still unable to recognise the transaction, we can help you dispute a debit card transaction or report suspicious behaviour on your account.

More about debit card payment support

Report fraud or suspicious activity on your account

 

Other help and support