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Why do I get a message that my customer number entered has been disabled?

Why do I get a message that my customer number entered has been disabled?

To protect you and your accounts, we constantly monitor our Online Banking and Mobile App services and it may have been necessary for us to temporarily disable your service.

If you have been notified that your accounts have been disabled, please click on the 'Ask Cora' button below to get help.

Have you met Cora, your digital assistant?
Cora can help you with a wide range of queries, including this one.

Other help and support