App available to customers aged 11+ with compatible iOS and Android devices and a Channel Islands, Isle of Man, UK or international mobile number in specific countries.
Biometric Approval is available to eligible mobile app customers aged 16 or over.
Biometric approval gives you a handy alternative to using your card-reader. You can use it to authorise:
It makes managing your money simpler and helps stop fraud.
To register your face and voice you just need the NatWest International app plus a forward-facing camera and your device microphone.
If you don’t have notifications on, we’ll ask you to turn them on. This will help when you need to approve something.
When we ask you to approve something, you just look at the camera to confirm it's you.
With your notifications enabled, we can let you know straight away if you need to review a transaction. Then you can simply tap the notification to go straight to your app.
If you want to turn on push notifications for your app, just go to your phone’s notifications settings and look for the NatWest International app.
