How do I create a shortcut to online banking on my mobile phone?

You can do this by opening the Online Banking login screen on your phone browser and then;

For iPhone

1. Tap on the 'share' icon
2. Choose 'add to home screen' or 'add to favourites'.

For Android:

1. Tap the menu button
2. Tap 'Add to home screen' and enter a name for the shortcut